Business Process & Performance Analyst
syneoshealth · SRB-Belgrade-Hybrid
Job description
About the role
The Business Process & Performance Analyst supports Learning Center operations for clinical teams, focusing on SharePoint environment management, training support, and operational workflow execution.
Key responsibilities
- Provide assistance on organizational projects such as training system deployments, process development, documentation, and validation activities.
- Participate in process improvements, redesign business processes, and monitor operational indicators to identify and escalate critical issues.
- Extract and analyze operational metrics, identify exceptions or trends, and communicate findings.
- Support end users by responding to queries, escalating issues, and maintaining training materials.
Required profile
- Proven experience with SharePoint administration and content structuring.
- Hands‑on experience with Power Automate and workflow creation.
- Ability to work autonomously with minimal guidance and strong attention to detail.
- Proactive, solution‑oriented mindset with critical‑thinking skills.
Required skills
- SharePoint
- Power Automate
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Published 10 hours ago
Expires 1 month from now
3 views · 0 interested
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syneoshealth
SRB-Belgrade-Hybrid
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