Communications Clerk (Digital Innovation Portfolio)

About the role

The UNDP Serbia Digital Innovation Portfolio drives digital transformation across the country, covering digital governance, cyber resilience, e-services, digital literacy and future-ready skills. It needs a Communications Clerk to support public relations, simplify complex technical topics for public channels and help promote portfolio events and achievements, in close coordination with the UNDP Serbia Communications Unit. The post works under the guidance of the Portfolio Manager.

Key responsibilities

• Support event communications and logistics: workshops, hackathons, tech talks and bilateral digital exchanges, including agendas, scripts, talking points and on-site coverage (photography, social media, guest facilitation)
• Simplify technical topics into engaging content and support articles, blog posts, press releases and success stories
• Help prepare inputs for monthly/quarterly newsletters for government partners, tech sectors and international digital agencies
• Keep digital content, graphics and messaging aligned with UNDP corporate communication guidelines
• Support knowledge sharing: trainings, communities of practice and records of project data, case studies and photos

Required profile

• Secondary education
• At least 3 years of relevant experience in communications, digital media, digital marketing, public relations or related fields
• Fluency in Serbian and English
• Previous experience with international organizations, development agencies or public sector institutions is an asset

Required skills

• Drafting and editing articles, press releases, newsletters and social media content
• Supporting digital and multimedia content (graphics, photos, short videos) with design and editing tools
• Event coverage and basic event photography
• Experience with platforms such as Canva, mobile video editors or basic photo-editing software
• Translating technical project updates into simple, public-friendly stories