Data Analyst & Configuration Specialist

About the role

QORE is a corporate-grade payment service provider offering clear reporting, predictable settlement workflows and 24/7 support to merchants and operators. It is looking for a detail-oriented Data Analyst & Configuration Specialist to own the configuration and performance of its payment gateway, ensuring transactions flow smoothly, processors perform well and clients receive reliable service. The role suits someone who knows the iGaming payments landscape and enjoys turning data into decisions.

Key responsibilities

• Configure and maintain the payment gateway, including routing rules, processor settings and related parameters
• Handle the technical setup and configuration of new clients on the gateway
• Monitor performance through the gateway and the internal reporting portal
• Analyze transaction data, processor performance and changes in results
• Implement changes and optimizations based on analysis, operational needs or supervisor direction
• Communicate with processors to resolve issues and keep operations running without interruption
• Spot and respond proactively to deviations, issues and opportunities for improvement
• Keep accurate, well-organized records of configurations, changes, issues and outcomes
• Track tasks, activities and statuses in Jira consistently and precisely
• Monitor the impact of implemented changes and keep clear visibility over results

Required profile

• Proven experience in the iGaming industry (mandatory)
• Solid understanding of approval rates and the factors that influence them
• Experience with payment gateways, payment processors or transaction routing
• Fluent English, written and spoken
• Proactive mindset, able to act quickly when something looks off

Required skills

• Strong analytical skills and comfort with transaction data and performance metrics
• Attention to detail and a structured, organized way of working
• Clear, professional communication with clients and external partners
• Experience with Jira or similar task-tracking tools

What we offer

• Competitive compensation
• Budget for tools, learning and professional development
• Long-term incentives aligned with company growth