Manager, Regional Products and Solutions

About the role

On behalf of its client Visa, a global payments technology company, a recruiter is hiring an experienced product manager for the Solutions team in the SEE region (ECCA sub-region). The incumbent drives consumer product development, sales, pre- and post-product implementation support and project management for consumer product capabilities such as card benefits and consumer value proposition offerings, within a product team serving ECCA markets. The role is based in Belgrade and reports to the Product Delivery Team Lead.

Key responsibilities

• Support and develop the market-wide consumer value proposition (CVP): identify ideas, launch initiatives and provide end-to-end support from budgeting and payments to issue resolution and promotion.
• Customize and resell: leverage existing benefits and partnerships to offer banks unique or exclusive value propositions.
• Solutioning: create tailored concepts and products for specific bank segments, from need identification and ideation through launch and ongoing support.
• Develop and maintain a comprehensive consumer product strategy for SEE markets, working with Business Development, Marketing and other internal teams.
• Gather and present product feedback and CVP analysis, and recommend improvements to UX, communications and channels.
• Prepare presentations for internal stakeholders and external partners, including QBRs and RFPs, and track project timelines and OKRs.
• Provide post-launch support, issue resolution and continuous improvement, and contribute to the broader product portfolio strategy.

Required profile

• Bachelor's degree.
• 5-7 years of experience in product management, loyalty/rewards, analytics, card products and payments.
• Proven product management execution, including product development and launch, and/or loyalty/reward programs and/or consumer propositions in financial services, retail banking or payments.
• Experience operating independently in a matrix organization and multicultural environment, with strong stakeholder management.
• Willingness to travel.

Required skills

• Project management and Agile development.
• Analytical, data-driven approach; systems thinking and understanding of API-driven solutions and web services.
• Knowledge of marketing, product and portfolio management principles in financial services.
• Microsoft Office, especially PowerPoint.
• Excellent English and presentation skills.