Sales & Client Development Manager

About the role

Mainstream builds the next generation of cloud operations by combining cloud expertise with AI-powered automation and intelligent operations. It is looking for a Sales & Client Development Manager with a strong new business orientation to expand its client portfolio. The role focuses on proactive new client acquisition, from the first outreach to closing, working closely with presales and technical teams.

Key responsibilities

• Identify, approach and acquire new clients in line with the company's sales strategy and growth objectives.
• Generate new business through prospecting, market research, networking, referrals and direct outreach.
• Qualify prospects and build a healthy pipeline of sales opportunities.
• Build relationships with key decision-makers and understand their business challenges, technology environment and priorities.
• Own the full sales cycle: outreach, qualification, discovery, proposal development, negotiation and contract closing.
• Present and position the company's solutions and services, and work with presales and technical teams to turn client needs into solutions and commercial proposals.
• Develop relationships with existing clients and identify opportunities for additional services.
• Monitor the market, competitors and industry trends, and use AI and automation to improve prospecting, outreach and pipeline management.
• Keep learning about cloud technologies, managed services, IT trends and modern B2B sales practices.

Required profile

• Bachelor's degree in business, economy or technical sciences (preferred).
• Proven B2B sales and business development experience, preferably in IT, cloud, telecommunications or managed services.
• Ability to generate new business independently, with proven experience opening new accounts from the ground up.
• Strong communication, presentation, negotiation and relationship-building skills.
• Native Serbian and professional working proficiency in English.

Required skills

• End-to-end B2B sales process: prospecting, qualification, solution positioning, negotiation and closing.
• Understanding of clients' business and technology needs and collaboration with technical teams.
• Confidence with digital sales tools and AI-powered solutions.