Senior Internal Communications Coordinator

About the role

Clarivate is looking for a Senior Internal Communications Coordinator in Belgrade. You will shape how colleagues stay informed and engaged by shaping channels, events and planning together with senior stakeholders. Reporting to the Internal Communications Director, you will work in a small, collaborative team and turn channel, content and event data into insights and reporting.

Key responsibilities

• Maintain and improve the colleague intranet and internal channels so they stay relevant, useful and engaging
• Coordinate the administration and governance of the internal email platform
• Coordinate the company newsletter and support the development, editing and delivery of company-wide communications
• Support the planning, promotion, delivery and measurement of town halls and events
• Turn channel, content and event data into insights and regular reporting on engagement
• Build stakeholder relationships and develop communications plans that turn business priorities into clear colleague messaging
• Manage multiple priorities and coordinate content and day-to-day activity across the team

Required profile

• Minimum 5 years of professional experience, including at least 3 years in internal communications, public relations, corporate communications or a similar role
• 3 years of experience writing and editing for varied audiences, including senior leaders, and using data to measure communications and events
• 3 years of experience advising and influencing stakeholders at all levels while managing multiple deadlines
• Bachelor's degree and/or equivalent experience
• Proficiency in English

Required skills

• Nice to have: analytics or reporting tools such as Power BI, Viva Engage or intranet analytics
• Nice to have: familiarity with SharePoint or another intranet platform, including content publishing and basic site administration
• Nice to have: design and video editing experience

What we offer

• Permanent, full-time position with core hours aligned to CET, hybrid (office 3 days every other week)
• 25 days paid leave per year
• Private health insurance, life and accident insurance
• Company bicycles available free of charge
• Paid lunch, yearly bonus and merit plan
• Learning platform and Fit Pass