Senior Shared Services Analyst

About the role

Ball, a manufacturer of sustainable aluminium packaging, is hiring a Senior Shared Services Analyst. The role supports the delivery of shared services operations by executing key process activities and ensuring accurate, timely and compliant service delivery. As a subject matter expert, you will resolve complex operational issues, work with stakeholders across functions and contribute to continuous process improvement.

Key responsibilities

• Execute operational processes according to standardized procedures and service guidelines, ensuring accuracy, timeliness and compliance.
• Analyze data, investigate root causes and resolve process discrepancies and operational issues.
• Serve as a key point of contact for operational topics, stakeholder communication and issue resolution.
• Collaborate with cross-functional teams to keep process flow efficient and effective.
• Contribute to continuous improvement and process optimization initiatives.
• Maintain documentation and support audit and compliance activities in line with internal controls and regulatory requirements.

Required profile

• University degree (BA or equivalent).
• Minimum 3 years of experience in Shared Services, Finance or a similar operational environment.
• Strong organizational, communication and problem-solving skills.
• High attention to detail and ability to manage multiple priorities.
• Understanding of shared services processes and a continuous improvement mindset.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with ERP systems, preferably SAP or JDE.