Staff Software Engineer - Cloud Signals

About the role

Fivetran is looking for a Staff Software Engineer to join Cloud Signals, the team behind the systems that measure, bill and communicate with customers across the dbt platform and the combined Fivetran + dbt product. Cloud Signals owns billing and usage metering, the Vortex telemetry and event pipeline, the Notification System and usage and admin reporting. As a Staff engineer you will set technical direction across these systems, take on the hardest cross-team problems and raise the bar for engineering.

Key responsibilities

• Set technical direction for Cloud Signals' systems: architecture, design documents and staged technical plans for consolidated billing, consumption pricing and telemetry expansion.
• Lead the design and delivery of the Fivetran + dbt billing integration, including data models, usage pipelines, reconciliation and migration strategy.
• Evolve Vortex into a reliable, cost-efficient, scalable event platform and grow the Notification System into a dependable shared service.
• Work with Product, Finance, RevOps, Data and partner engineering teams, prototyping and filling gaps in specs.
• Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems.
• Mentor engineers, review code and design, and model effective use of AI tools in the SDLC.

Required profile

• 8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects.
• Deep experience designing distributed systems and backend services, with a focus on correctness, idempotency and data integrity.
• Hands-on experience with event-driven architectures and high-volume streaming or messaging systems (e.g. Kafka).
• Strong knowledge of relational databases and data modeling, and experience with cloud data warehouses such as Snowflake.
• Ability to design, build and consume APIs and integrate with third-party systems.
• Excellent written and verbal communication, able to write design docs and explain technical trade-offs to non-technical partners.

Required skills

• Python and TypeScript for backend services and APIs (Rust, Go or Java also welcome)
• PostgreSQL, Snowflake, Kafka or similar, AWS (GCP or Azure exposure), Docker, Kubernetes and Terraform
• Datadog for observability, alerting and on-call
• Bonus: billing/metering systems, telemetry/analytics pipelines, notification platforms, ETL/ELT, dbt, and platform consolidation after a merger or acquisition

What we offer

• 100% employer-paid medical insurance (may vary by country and worker type)
• RSU stock grants (may vary by country and worker type)
• Paid time off, including vacation, sick time, parental leave, holidays and a year-end week of rest
• Professional development and training, virtual happy hours, free food and team-building activities
• Monthly cell phone stipend and mental health support for employees and dependents