Junior Customer Service Specialist
HAVI · Belgrade
Description du poste
About the role
We are looking for a Junior Customer Service Specialist to join HAVI Logistics in Belgrade. The role supports daily logistics operations by ensuring orders are processed accurately and by handling customer inquiries.
Key responsibilities
- Check and confirm customers’ orders on time in company systems.
- Manage claims, including registration, documentation and communication with customers.
- Communicate with customers and internal departments to resolve questions or issues.
- Provide managers and colleagues with relevant operational information and data as needed.
Required profile
- Fluent in Serbian and working level English.
- Strong communication skills, attention to detail and a willingness to learn.
- One year of work experience; experience in logistics is a plus.
- University degree is an advantage.
Required skills
- Good knowledge of MS Office.
What we offer
- Adequate remuneration with an annual performance‑based bonus.
- Private health insurance.
- Opportunity to work in an international, stable company with established standards.
- Collaborative team of young, positive professionals.
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HAVI
Belgrade
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