Process Management Assistant

About the role

The Process Management Assistant supports process improvement, automation, and operational excellence initiatives across NCR Atleos. Working closely with leadership and cross‑functional teams, you will help drive efficiency by coordinating activities, documenting processes, and ensuring timely delivery of key objectives.

Key responsibilities

• Coordinate meetings, workshops, and stakeholder communications for process improvement projects.
• Document, analyze, and optimize business processes across multiple functions.
• Prepare and maintain process documentation, reports, presentations, and project‑related materials.
• Monitor project milestones, action items, risks, and deliverables.
• Collect, organize, and analyze operational data to support business recommendations.
• Assist with process mapping, requirements gathering, and validation activities.
• Prepare status updates, management reports, and executive presentations.
• Manage administrative and operational activities that support leadership priorities.
• Utilize Jira and Microsoft 365 tools to track initiatives and action items.

Required profile

• Bachelor’s degree in Business Administration, Management, Engineering, Information Systems, or a related field.
• Minimum 2 years of experience in process management, project coordination, or business operations.
• Experience with process documentation, mapping, and workflow analysis.
• Strong communication and stakeholder‑management abilities.

Required skills

• Microsoft Office 365 (Excel, PowerPoint, Word, Teams)
• Jira