Reefer Dispatch

About the role

The Reefer Dispatch position is a full‑time, on‑site role based in Belgrade. You will coordinate daily temperature‑controlled truck loads, assign drivers and ensure timely pick‑ups and deliveries for our cold‑chain customers.

Key responsibilities

• Monitor reefer units to confirm correct temperature throughout transit.
• Track shipments, update load statuses and resolve scheduling or routing issues.
• Communicate directly with drivers, customers and internal teams to provide status updates and handle exceptions.
• Maintain accurate records in the company’s transportation management system.
• Support continuous improvement of service quality and operational efficiency.

Required profile

• Experience in trucking or logistics dispatch, preferably with reefer or temperature‑controlled freight.
• Strong communication and coordination abilities for interacting with drivers, customers and internal stakeholders.
• Ability to manage multiple loads, schedules and priorities in a fast‑paced environment.
• Attention to detail in documentation, data entry and load tracking.
• Willingness to work flexible hours to meet driver and customer needs.

Required skills

• Dispatch or transportation management software.
• Spreadsheets (e.g., Microsoft Excel).
• Digital communication tools.
• Temperature monitoring of reefer units.