Supply Chain Coordinator (Italian Speaking)

About the role

GEODIS is seeking a Supply Chain Coordinator who is fluent in Italian to manage the end‑to‑end logistics process for customer orders. The role ensures that goods are planned, dispatched and delivered efficiently, while maintaining high service standards and complying with documentation requirements.

Key responsibilities

• Manage customer orders from receipt through transport planning, carrier selection and delivery execution.
• Select the most cost‑effective carrier and mode of transport based on price, value and delivery time.
• Issue transport orders, monitor carrier performance and ensure alignment with automated carrier‑selection rules.
• Provide timely updates to clients and internal stakeholders on order status, milestones and any potential delays.
• Maintain accurate records in logistics systems, update reports and support finance with invoice verification.
• Coordinate communication between suppliers, carriers, warehouses and customers, ensuring responses within agreed timelines.
• Handle transport defects, root‑cause analysis and document corrective actions.
• Support peak‑season activities, month‑end, quarter‑end and year‑end logistics cut‑offs and reporting.
• Manage exceptions, claims and escalations, participating in regular follow‑up calls to resolve issues.

Required profile

• Fluent in Italian (spoken and written).

Required skills