Inside Sales Specialist – Belgrade (Hybrid)

About the role

We are looking for an Inside Sales Specialist to join NCR Atleos’ Telecom & Technology organization in Belgrade. The role will own commercial activities for existing customers, manage renewals, upsell opportunities and support new‑customer onboarding in a hybrid work setting.

Key responsibilities

• Maintain day‑to‑day ownership of active projects and customer relationships, ensuring accurate data in Salesforce.
• Drive renewals and upsell activities, engaging customers 90 days before contract expiry and coordinating with CMO, Services and Presales.
• Coordinate onboarding for new logos, handling vendor setup, NDA/SOW/MSA signatures and end‑to‑end sales‑cycle support for smaller accounts.
• Manage commercial operations such as purchase order changes, change‑control requests and new projects below Inside Sales thresholds.
• Support billing and accounts‑receivable issues through customer communication and cross‑functional coordination.
• Identify process weaknesses, propose improvements and monitor implementation.

Required profile

• Minimum 3 years experience in inside sales, account management, sales operations or a similar B2B customer‑facing role.
• Proven ability to manage renewals, quotations, contracts and billing issues.
• Strong communication skills and proactive problem‑solving attitude.

Required skills

• Salesforce