Back Office Manager

About the role

The Back Office Manager is a full‑time, on‑site position based in the Belgrade Metropolitan Area. You will oversee daily administrative and support operations, ensuring accurate documentation, timely processing of orders, invoices, and internal reports, while collaborating closely with finance and operations teams.

Key responsibilities

• Manage back‑office workflows, documentation, and data accuracy.
• Process orders, invoices, and internal reports within agreed timelines.
• Coordinate with finance, procurement, and logistics to support spare‑parts and machinery activities.
• Maintain records, databases, and office administration tasks such as scheduling and record‑keeping.
• Optimize procedures, implement policies, and drive continuous‑improvement initiatives.
• Communicate with internal stakeholders and external partners to resolve issues and track performance.

Required profile

• Strong experience in back‑office operations, process coordination, and documentation management.
• Background in operations management with a focus on workflow optimization and procedural implementation.
• Foundational finance knowledge for handling invoices, payments, and budget support.
• Experience in industrial or B2B environments (e.g., heavy equipment, construction) is a plus.
• Bachelor’s degree in Business Administration, Management, Finance, Logistics or related field, or equivalent practical experience.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience using office software and business applications for record‑keeping and scheduling.