Junior Setup Manager

About the role

SOFTSWISS is looking for a Junior Setup Manager to join the Game Aggregator team. You will support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability.

Key responsibilities

• Connect clients to the aggregator platform and coordinate integrations with game providers.
• Provide full support for client setup requests and technical onboarding activities.
• Maintain accurate project records using Jira, Confluence, Gmail, and GitLab.
• Collaborate with technical and business teams to resolve client issues and monitor setup progress.

Required profile

• English proficiency at B1 level or higher.
• Russian language skills at B2 level or higher.
• Experience in iGaming, technical support, or a similar operational role.

Required skills

• Experience working with Jira.
• Experience working with Confluence.
• Experience working with Gmail.
• Experience working with GitLab.

What we offer

• Private health insurance.
• Sports benefits.
• Comprehensive mental health program.
• Free English lessons (online) and local language courses.
• Paid time off and maternity leave support.
• Referral program rewards.
• Upskilling, internal workshops, and participation in professional conferences and corporate events.