Project Coordinator

About the role

NCR Voyix, a global provider of unified commerce platforms for shopping and dining, is hiring a Project Coordinator in Belgrade (on-site). The role gives structured administrative, planning and operational support to Project Managers and the wider PMO, keeping deployment projects on time, within budget and to agreed quality standards. It acts as the central link between customers, field engineers, Remote Technical Support, suppliers and internal stakeholders.

Key responsibilities

• Help develop and maintain project plans, schedules and deployment calendars; schedule site surveys, installations and engineer visits
• Coordinate logistics such as hardware shipments and staging, and track milestones and dependencies
• Act as day-to-day contact for customers, site contacts, field engineers and suppliers, liaising with Remote Technical Support and organising meetings, agendas and minutes
• Maintain project data in the central deployment tracking tool (e.g. EPM / ServiceNow PM) and produce daily, weekly and monthly progress reports, dashboards and KPI summaries
• Maintain RAID logs and ensure project documentation, change requests and site sign-offs is complete and auditable
• Support billing confirmation, purchase orders and supplier invoices, and assist with project close-down and handover

Required profile

• Proven experience in project coordination, PMO or operational support, ideally in IT, technology deployment or field services
• Strong organisational and planning skills, able to handle multiple projects and priorities
• Excellent written and verbal communication, with attention to detail and the ability to work under pressure
• Desirable: hardware/software deployments in retail, hospitality or restaurant settings, familiarity with ServiceNow, EPM, Microsoft Project or Smartsheet, multi-country or matrix organisation experience, and additional European languages such as Italian and Czech

Required skills

• Advanced Microsoft Excel, PowerPoint, Word and Teams
• Desirable: ServiceNow, EPM, Microsoft Project or Smartsheet