Serbian-Speaking Support Associate (Belgrade)

Wolt · Belgrade

New

Hybrid 🇬🇧 English

Job description

About the role

Wolt is looking for full-time Support Associates to join its Support team in Belgrade. The team supports customers, courier partners and venues, and helps keep delivery operations running smoothly. The role is open seven days a week.

Key responsibilities

Support customers, courier partners and venues via live chat and phone
Ensure that delivery operations run smoothly
Help develop the support function together with the support team and other teams within Wolt

Required profile

Fluent Serbian and professional working proficiency in English
Great communication skills with a personal touch, customer-obsessed and team-oriented mindset
Comfortable working hybrid, coming to the office several days per week
Ready to work in shifts, including mornings, evenings and weekends
Fast learner, able to multitask in a fast-paced environment

What we offer

Private health insurance for all employees
25+ vacation days per year
Wolt credits cashback benefit
Employee assistance program

Applications are reviewed on an ongoing basis; candidates should send their application and CV as soon as possible.

Questions fréquentes

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Published 45 minutes ago

Expires 1 month from now

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Wolt

Belgrade

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