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Serbian-Speaking Support Associate (Kragujevac)

Wolt · Kragujevac

New
Hybrid 🇬🇧 English

Job description

About the role

Wolt is looking for full-time Support Associates to join its Support team in Kragujevac. The team supports customers, courier partners and venues, and helps keep delivery operations running smoothly.

Key responsibilities

  • Support customers, courier partners and venues via live chat and phone
  • Ensure that delivery operations run smoothly
  • Help develop the support function together with the support team and other teams within Wolt

Required profile

  • Fluent Serbian and professional working proficiency in English
  • Great communication skills with a personal touch, customer-obsessed and team-oriented mindset
  • Comfortable working hybrid, coming to the office several days per week
  • Ready to work in shifts covering mornings, evenings and weekends, since support is open seven days a week
  • Fast learner, able to multitask in a fast-paced environment

What we offer

  • Private health insurance for all employees
  • 25+ vacation days per year
  • Wolt credits cashback benefit
  • Employee assistance program

Applications are reviewed on an ongoing basis; candidates should apply with their CV as soon as possible.

Questions fréquentes

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Published 56 minutes ago

Expires 1 month from now

2 views · 0 interested

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Wolt

Kragujevac