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Global Air Logistics Customer Integration Expert

Kuehne+Nagel · Belgrade

Mid 🇬🇧 English
EDI API Jira

Description du poste

About the role

As a Global Air Logistics Customer Integration Expert you will design and deliver high‑quality data integration solutions that connect Kuehne+Nagel systems with customers and partners worldwide. The position is fully remote within Europe, allowing you to collaborate with global and regional teams while supporting integration projects across multiple locations.

Key responsibilities

  • Support the MA‑OV team on data integration solutions and solution design.
  • Provide consulting expertise and execute data integration projects, including new implementations, change requests, and internal migrations.
  • Validate EDI/API specifications, perform logical mapping, request programming slots, prepare systems, test integrations and grant go‑live approval.
  • Manage steady‑state operations and deliver post‑go‑live support.
  • Document project progress, interface details, and support requests in Jira and Jira Service Management (JSM).
  • Ensure proper handover documentation for future support and collaborate with KN GS.
  • Contribute to innovation, continuous improvement and team knowledge sharing.

Required profile

  • 2–5 years of experience in data integration or related technical project roles.
  • Excellent communication and collaboration skills.
  • Strong problem‑solving abilities and a structured approach to project delivery.
  • Ability to thrive in a fast‑paced, cross‑functional, global environment.
  • Passion for customer excellence, self‑management and teamwork.
  • Experience with EDI/API integrations and logistics systems is an advantage.

Required skills

  • EDI integration
  • API integration
  • Jira
  • Jira Service Management (JSM)

What we offer

  • Opportunity to grow expertise and influence global integration standards.
  • Collaborative, digital and customer‑focused environment.
  • Work with motivated colleagues across Europe and beyond.

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Kuehne+Nagel

Belgrade