Subcontractor and Vendor Management Specialist

About the role

BVP Serbia, a provider of AI-driven security solutions headquartered in Belgrade, is hiring a Subcontractor and Vendor Management Specialist. The role covers sourcing, vetting and onboarding regional subcontractors, negotiating rates and contracts, controlling margins and quotes, and reconciling vendor performance and invoices.

Key responsibilities

• Sourcing, vetting and onboarding regional subcontractors such as electricians, security system integrators and gate specialists, and validating licenses, safety records and insurance before dispatch
• Maintaining an active database of primary and backup trade partners to avoid service gaps
• Negotiating standardized rate cards, trip fees, emergency dispatch multipliers and material pricing, and enforcing SLAs and warranty terms in Master Subcontractor Agreements
• Reviewing subcontractor quotes for overestimates and scope mismatches, applying markups and selecting the best vendor proposal for clients
• Monitoring vendor performance on on-time arrival, first-time fix rate, work quality and SLA adherence
• Auditing and reconciling invoices against purchase orders and work orders, issuing chargebacks and resolving billing disputes

Required profile

• 2+ years in subcontractor or vendor management, procurement or field service operations; security systems, electrical, low-voltage or facilities maintenance experience preferred
• Track record of sourcing and onboarding trade partners across several regions in the US and/or Canada
• Experience negotiating rate cards, MSAs, SLAs and warranty terms
• Bachelor's degree in Supply Chain, Business, Construction Management or a related field, or equivalent experience
• Available for occasional after-hours escalations tied to emergency dispatch

Required skills

• Financial skills: markups, gross margin, cost-plus pricing and quote building
• Invoice auditing against POs, work orders and rate cards, and handling chargebacks
• Building and maintaining vendor scorecards and KPIs
• Advanced Excel or Google Sheets (pivot tables, lookups, cost models)
• Field service, CMMS or vendor management platforms (e.g. ServiceTitan, ServiceChannel, Salesforce Field Service) and accounting/ERP systems (e.g. QuickBooks, NetSuite)