Operations & Business Support Associate

About the role

We are seeking a dynamic, highly organized Operations & Business Support Associate to join our international team in Novi Sad. This central execution role supports daily business operations, project coordination, financial administration, and office management, ensuring smooth workflow across the company.

Key responsibilities

• Coordinate client invoicing, verify billable items, and maintain payment trackers.
• Support project cost tracking, financial reporting, and vendor invoice processing.
• Prepare documentation for external accountants and handle routine financial workflows.
• Maintain project, operational, and business‑development trackers; assist in proposal, budget, and presentation preparation.
• Organise meetings, track follow‑up actions, and keep internal dashboards up to date.
• Oversee day‑to‑day office operations, including supplies, equipment, visitor coordination, and internal events.
• Collaborate with external service providers and take ownership of practical administrative tasks.

Required profile

• 2–3 years of experience in business operations, project coordination, financial administration, or office management.
• Strong sense of ownership, proactive attitude, and ability to manage multiple priorities.
• Excellent organizational skills, attention to detail, and reliable follow‑through.
• Team‑oriented, collaborative mindset with a practical problem‑solving approach.

Required skills

• Advanced Excel skills for handling tables, trackers, and structured data.
• Proficiency with Microsoft Office (Word, PowerPoint, Outlook).
• Strong written and spoken English.