Order Management Specialist

About the role

Ravago is looking for a proactive and detail-oriented Order Management Specialist who thrives in a dynamic international environment and enjoys working across functions to ensure operational excellence. The role ensures smooth collaboration between the supply chain teams (sales, logistics, accounting and procurement).

Key responsibilities

• Coordinate the flow of information and administration between regional sales offices and suppliers regarding existing and new purchase orders.
• Validate and follow up on sales orders registered by the sales offices.
• Monitor deliveries and payments in close cooperation with the logistics and accounting teams.
• Handle supplier claims related to price, weight and quality discrepancies.
• Monitor and manage inventory levels.
• Provide support in preparing and following up accurate forecasts.

Required profile

• University degree in a relevant field.
• Several years of experience in order management or supply chain administration.
• Fluency in English.
• Proven verbal and written communication and interpersonal skills, with the ability to build relationships and collaborate with other teams.
• Quick learner, detail-oriented, able to prioritise, and comfortable in a demanding, constantly changing environment.

Required skills

• Knowledge of Incoterms (maritime background is a plus).

Candidates are contacted after their CVs are collected and evaluated; interviews are arranged confidentially. CVs are processed in line with EU data protection regulations and are used only for this position.