Management Assistant Business Services

About the role

We are looking for a Management Assistant to support Ahold Delhaize European Business Services (EBS) in Serbia. You will act as the main point of contact for local operational matters and ensure smooth day‑to‑day business activities for AD EBS Serbia.

Key responsibilities

• Provide administrative and operational support to EBS management, coordinating daily business activities and monitoring implementation of agreed actions.
• Create, manage and archive business documentation, corporate correspondence, records and reports; organise meetings and ensure timely availability of information.
• Plan and organise workspace, employee seating, office relocations and procure office equipment, supplies and other workplace services.
• Coordinate business travel, new‑hire onboarding, purchase order creation, invoice processing and maintain local administrative records for matrix‑team employees.
• Collaborate with internal support functions, external service providers and regional teams to deliver local support services and resolve operational issues.
• Maintain operational documentation, prepare progress reports and propose process improvements to increase efficiency and quality.

Required profile

• Strong administrative and organisational abilities.
• Experience coordinating documentation, meetings, office logistics and travel arrangements.
• Familiarity with purchase order creation, invoice processing and onboarding procedures.
• Ability to work with internal and external partners to resolve operational matters.
• Proactive attitude toward process optimisation and continuous improvement.

Required skills

What we offer

• Full‑time (40 h/week) hybrid work model – part remote, part office in Belgrade.
• Well‑being initiatives, flexible work options and family‑care benefits.
• Opportunities to work in a global retail group with cross‑cultural teamwork and international exposure.