Medical Information Assistant

About the role

ProPharma is looking for a highly organised, detail‑oriented Medical Information Assistant to provide essential administrative support to its Medical Information teams and senior management. This role is ideal for candidates with previous administrative experience who enjoy working with data, reports, and business processes in a fast‑paced, professional environment.

Key responsibilities

• Provide general administrative support to Medical Information teams and management.
• Work extensively within the Salesforce database, ensuring information is accurate, up‑to‑date, and well maintained.
• Generate, review, verify, and distribute reports from Salesforce and other systems.
• Perform data validation and quality checks to ensure accuracy and completeness of information.
• Answer and direct incoming telephone calls professionally and efficiently.
• Provide reception cover when required, welcoming visitors in a friendly and professional manner.
• Support office administration activities, including mail handling, filing, archiving, and stationery management.
• Assist with document management and record maintenance in accordance with company procedures.
• Develop proficiency across multiple administrative task areas and provide support where required.
• Undertake other administrative duties as assigned.

Required profile

• Previous administrative, office support, data entry, reporting, or coordination experience.
• Excellent attention to detail and commitment to accuracy.
• Strong organisational and workload prioritisation skills.
• Comfortable working with databases and managing large volumes of information.
• Good written and verbal communication skills in English.
• Strong Microsoft Office skills, particularly Excel, Outlook, and Word.
• Experience using Salesforce or another CRM/database system.
• Experience producing, checking, and validating reports.
• Experience working within a regulated healthcare, pharmaceutical, or professional services environment.
• Completion of secondary education (high school diploma) or equivalent.

Required skills

• Salesforce
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word

What we offer

• Opportunity to join a global organisation supporting healthcare and life‑sciences clients.
• Professional training and ongoing support from experienced colleagues and management.
• Exposure to industry‑leading systems and processes.
• Collaborative and supportive team environment.
• Opportunity to develop administrative, reporting, and database‑management skills.
• Commitment to diversity, equity, and inclusion with a hybrid work model.